- Check your order number in the confirmation email.
- Open a return request here from your customer account, within 14 days from the delivery date.
- We will review your request and send you a return confirmation.
- Once you receive our confirmation, ship the product to:
Fabrizio De Lucia - SUEDE Store
Via Badia di Cava 34
00142 Rome, Italy
support@suede-store.com - Return shipping is the responsibility of the customer. You can use any courier you prefer: Poste Italiane, SDA, DHL, FedEx, UPS.
- We recommend sending the parcel with a tracking code, so the return can be traced in case of any issue.
- Refunds are issued within 14 days of receiving the returned goods, using the same payment method as the original order, and include the standard delivery cost paid at purchase.